Contact Us
- +886-2-7709-3058
- 光泉行銷有限公司
- 台北市內湖區瑞光路607號4樓
- service@kygrous.com
- 一食拌嗑
- 週一到週五 09:00~12:00、13:00~17:00
➢ Credit Card Payment:
You can pay directly online using a credit card.
➢ ATM Transfer:
Bank transfer is available to the account of Kuang Chuan Marketing Co., Ltd.
➢ Online ATM:
Payment via internet banking is accepted.
➢ Convenience Store Pickup without Payment:
Items can be picked up at the store without upfront payment.
Once your order details are confirmed, we will begin the shipment process through convenience store logistics.
Shipping will proceed on regular business days (excluding national holidays).
Unless otherwise specified in special event announcements on our website, shipping policy is as follows:
If your order qualifies for free shipping, the shipping fee will be deducted at checkout.
※ Convenience Store Pickup:
Available at 7-Eleven, FamilyMart, and Hi-Life. Shipping fee is NT$70.
This service allows you to pick up your order without prepayment.
You must present valid identification when picking up your package. Please ensure that the name and details in the order form match your ID.
Please collect your package within 7 days (including holidays). If not picked up in time, the convenience store will return the parcel.
No returns or refunds are accepted once the payment is confirmed.
※ If there is any issue with the product, please contact us within 7 days of receipt via LINE, Facebook, or email with your contact information. A representative will reach out to assist you.
To protect your rights and avoid potential fraud, please read the following notice carefully.
Kuang Chuan Marketing Co., Ltd. does not authorize any third parties (such as marketing firms or consulting agencies) to conduct marketing activities or collect personal data through phone calls, text messages, websites, or messaging platforms (e.g., LINE).
If you encounter any such contact or see such information on Chinese websites, it is likely a scam. Please do not fall victim to it.
If you receive suspicious calls or see websites requesting your personal information, please contact the appropriate authorities or report the incident:
Anti-Fraud Hotline – National Police Agency: 165
Official Anti-Fraud Website: https://www.165.gov.tw/
